Services and Repair

Services and Repair


When you trust your jewelry repair with us, your work will be done by one of our three experienced bench jewelers in-house who are experts in their craft. We offer a quick turn around and even same day express service so you will not have to be without your jewelry far too long. We understand how important and personal your jewelry is to you and we believe an important part of being your jeweler is helping you take care of the jewelry you own so you can enjoy it for a lifetime.


About Us

About Us


Neugebauer`s Fine Jewelry has been serving the Black Hills area since 1945 with a solid tradition of excellence. We have been doing this for one reason. "To be your jeweler" Being your jeweler is more than selling you jewelry or designing a ring.

Custom Design

Custom Design


If you have a vision for something truly one-of-a-kind, our professional custom designers are here to serve you. You`ll find your favorite master designers here with the exquisite styles that you love and others admire. Brilliant diamonds, precious gems, birthstones, pearls, gold, white gold, silver and more await your approval. Indulge your refined taste with something new and timeless from Neugebauer`s. They will linesse the unique jewelry that will captivate you and amaze your friends. Stop by today to talk with them about your ideas.

Preferred Warranty 

Preferred Warranty 


Preferred Jewelers International™ is a nationwide network of premier independently owned and operated jewelry stores. This association guarantees that your Preferred Jeweler will give you...

“ Experiences that last a Lifetime™”

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Expert Guide to Jewelry Care

Help your one-of-a-kind treasures last longer than a lifetime with these expert steps on caring for your bridal and fashion jewelry. 

Expert Guide to Jewelry Care

Fine jewelry is delicate; the gorgeous necklaces and rings you buy today will be the same pieces you wear decades from now. Taking the right care of your jewelry will help maintain its sheen, its quality, and its beauty. Here’s how to do jewelry care, in five easy steps.

How to Store Jewelry

Certain gemstones such as amethyst, emeralds, opal, and pearl are all delicate and easily

scratched. It’s best to store fashion jewelry individually, either in a soft-lined box or pouch. This will protect against rubbing, scratching, and tangling. Pro tip: Keeping necklaces fastened will also help minimize tangling.

Pearls require a little extra care since they’re porous: They shouldn’t be stored where it’s too dry or airtight or else they can dry out and even possibly crack. Silver, however, needs to be stored in either a sealed plastic bag or airtight box. Since it oxidizes over time, this will help prevent tarnishing.

At-Home Jewelry Care

Most jewelry professionals will say it’s best to avoid dip polish, ultrasonics, and abrasive cleaners. They can contain harsh chemicals and can actually damage jewelry if done improperly.Instead, use a soft non-abrasive and lint-free cloth to bring out the brilliance and shine on your engagement ring or wedding band. For maximum beauty, you should aim to polish silver and platinum at least once a month.

Certain jewelry, bridal pieces like wedding bands especially, are expected to be worn

every day. But chemicals in your perfume, hairspray, lotions, etc. may also damage your wedding ring or favorite earrings over time. So take care to put jewelry on after all of that.

If you’re going for a dip, whether in waves or a wading pool, err on the side of caution and remove your jewelry first. Chlorine and saltwater can damage precious metals and gemstones. And if you’re wearing gold-plated or silver jewelry, remove before you shower too.

how to take care of jewelry

Regular Maintenance

Jewelry professionals and luxury designers alike will tell you a touchstone of jewelry care is having your bridal jewelry inspected every six to twelve months by your local jeweler. They’ll ensure the prongs are secure and give your ring a nice sparkle and polish that’ll make it feel like brand-new again. Trust Neugebauer’s with Your Jewelry Care If you happen to experience the unlucky misfortune of needing to get jewelry fixed, be sure you turn to a trusted local jeweler who has experience with the sort of jewelry repair you need. Here at Neugebauer’s, we’ve been proud to serve the Black Hills area for over 75 years and offer a wide range of services. Give us a call at 605-348-4557 or stop into our Rapid City showroom today.

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