It depends on the metal, the stones, and how involved the design is, which is why we don't quote a piece until we've talked. What we can promise is that you'll have a real number before any design work begins, and there's no charge for that first conversation. If you're working with a budget, tell us at the start and we'll design to it rather than surprise you at the end.

If you're working toward a date — an anniversary, a proposal, a wedding — tell us at the start and we'll build the schedule around it. Spring and Christmas are our busiest seasons, so more notice helps.

We design your piece, and our jewelers build it. The only thing we send out is full watch repair, which goes to a watchmaker we trust.

Yes, and it's some of our favorite work. Bring the piece in, and we will look at it with Barb's help—she's a GIA graduate gemologist and AGS-certified gemologist—and tell you honestly what condition it's in and what we can do with it.

Your initial design is just the starting point. We’ll share the design with you for review, and we can make adjustments based on your feedback. Nothing moves forward until you’re happy with the final design and ready to approve it.

No. That's exactly the appointment. Bring a photo, an old ring, or just an idea you can't quite describe. We'll ask questions and figure it out together. We'd rather over-explain something than have you feel unsure.

No, walk in whenever you're downtown. Making an appointment just means we've had time to pull some things for you before you get here.

Yes. A $150 deposit is required to begin the custom design process. Your deposit includes up to two design revisions and is applied toward the final cost of your piece.

Cleaning and inspection are free here, always, whether we made your piece or not. Bring it in whenever you're passing by and we'll check the settings and clean it up.